0:00.160–0:04.020
Yes, today we'd like to discuss how to use convenience store restrooms.
0:04.520–0:08.260
I'm sure you've all been grateful that a convenience store had a restroom available,
0:08.560–0:08.760
right?
0:09.180–0:10.240
Yes, we have.
0:10.820–0:13.139
So, when you use a convenience store restroom,
0:13.139–0:15.160
do you buy something as a token of thanks,
0:15.460–0:17.040
or do you use it without buying anything?
0:18.260–0:19.640
Trill looked into this for us.
0:20.060–0:20.680
Here it is.
0:21.400–0:24.546
About 70% of people said they make a purchase, while
0:24.546–0:26.960
a certain number, nearly 30%, said they
0:26.960–0:27.400
do not.
0:27.400–0:30.740
But they still answered that they use the restroom.
0:32.000–0:33.920
Let's take a look at the various opinions.
0:34.780–0:35.660
Here they are.
0:36.480–0:39.360
First, someone in their 40s who said they make a purchase.
0:40.040–0:42.040
I would feel guilty just using the restroom.
0:42.860–0:46.140
Since I'm using their facilities, I always buy at least a cheap snack.
0:47.220–0:50.580
And I don't want the staff looking at me like I'm just there to use the toilet.
0:51.800–0:53.620
That's why they chose to make a purchase.
0:54.700–0:57.100
On the other hand, those who don't buy anything.
0:57.400–1:01.800
A woman in her 20s said a 100 yen purchase might actually be an inconvenience for the
1:01.800–1:02.140
staff.
1:02.860–1:03.080
Oh.
1:03.300–1:04.880
Then, a man in his 70s.
1:05.040–1:07.900
I consider it a free service provided by the convenience store.
1:08.080–1:10.080
And furthermore, a man in his 60s.
1:10.320–1:12.179
There was an opinion that they say thank you when
1:12.179–1:13.760
borrowing it and when leaving the store,
1:14.040–1:14.980
but don't buy anything.
1:15.740–1:18.320
Well, there are many views, but what about you all?
1:18.320–1:21.246
I'm sure you've used a convenience store restroom before,
1:21.246–1:22.500
but what is your mindset?
1:22.840–1:24.220
Or do you buy something or not?
1:24.300–1:25.180
How do you handle it?
1:25.280–1:25.640
Yes.
1:26.060–1:28.300
I have borrowed a restroom without making a purchase.
1:29.500–1:31.567
However, in those cases, for instance,
1:31.567–1:33.760
some stores these days have signs saying,
1:34.060–1:35.320
please feel free to use it.
1:35.560–1:38.169
But if they don't, I ask the staff, excuse me,
1:38.169–1:39.580
may I use your restroom?
1:39.580–1:41.233
And if they say it's fine,
1:41.233–1:44.540
I make an effort to use it without buying anything.
1:45.100–1:46.660
Um hum, when you're with your child.
1:49.720–1:51.436
Right, when my kids were little and
1:51.436–1:54.040
suddenly said they had to go, we would sometimes rely
1:54.040–1:55.372
on a convenience store, but
1:55.372–1:58.500
I feel that rather than leaving empty-handed, I'd buy something
1:58.500–1:59.620
to express my gratitude.
1:59.620–2:04.500
Yeah, that's true, isn't it?
2:04.620–2:07.303
Well, everyone, I'm sure you have various opinions,
2:07.303–2:09.560
but after our meeting today, I've really put
2:09.560–2:12.060
myself in the shoes of those who work at convenience stores.
2:12.720–2:13.520
Sorry about that.
2:13.680–2:16.240
If I start sounding too earnest, please correct me.
2:16.420–2:16.720
Yes.
2:16.960–2:19.160
So, first, let's look at three points.
2:20.540–2:21.435
To start with, when
2:21.435–2:24.680
did convenience stores actually begin offering restroom services?
2:26.520–2:27.740
We asked Lawson.
2:27.740–2:32.940
Originally, the restrooms were strictly in the backyard for employees to use, so they
2:32.940–2:33.960
were located in the back.
2:36.060–2:38.769
Occasionally, they would let customers use them if asked,
2:38.769–2:40.040
but basically, they were in
2:40.040–2:40.380
the back.
2:41.300–2:42.877
Then, from 1997 onwards,
2:42.877–2:46.480
it seems there were voices wanting to use them at any time.
2:46.640–2:47.655
From that point on,
2:47.655–2:51.080
it led to a movement of declaring restrooms open to the public and
2:51.080–2:52.760
installing them inside the stores.
2:53.300–2:57.580
Now, I would like to look in detail at the actual usage of the convenience store restrooms
2:57.580–2:58.620
we use every day.
2:59.340–3:00.100
Here it is.
3:00.500–3:04.094
When we look into the actual usage of these convenience store restrooms,
3:04.094–3:04.860
well, there are
3:04.860–3:06.900
about 14,000 stores nationwide.
3:07.660–3:10.032
Daily restroom usage, as of last November,
3:10.032–3:12.140
is reportedly about 1 million people.
3:12.600–3:12.820
Oh.
3:13.240–3:15.040
So, I want you to think about this.
3:15.880–3:18.000
The amount of toilet paper consumed annually.
3:18.660–3:19.720
It's quite a lot.
3:19.840–3:20.940
It's a lot, isn't it?
3:21.000–3:22.400
It's amazing, isn't it?
3:22.400–3:24.700
In a word, you might not be able to fathom it.
3:25.280–3:26.440
I'll show you the answer.
3:26.760–3:27.140
This.
3:28.180–3:29.920
It's about 10 million rolls.
3:30.640–3:32.900
Even 1,000 rolls would be surprising.
3:33.400–3:35.380
But this is about 10 million rolls.
3:35.900–3:38.100
So, our program looked into it.
3:38.200–3:40.600
Let's assume you buy 8 rolls of toilet paper.
3:41.000–3:43.080
Let's say it costs about 500 yen.
3:43.080–3:47.540
By simple calculation, that comes to 640 million yen.
3:48.340–3:50.920
Naturally, this cost falls on the store's side.
3:52.360–3:53.520
We must be aware of that.
3:54.100–3:55.863
And furthermore, since it's a restroom,
3:55.863–3:58.300
there are burdens other than toilet paper, water bills,
3:58.600–4:00.620
electricity bills, cleaning, and inspections.
4:00.940–4:01.700
Who does all this?
4:01.980–4:03.580
It's the staff members, isn't it?
4:05.100–4:08.580
So, I want you to keep in mind that there are burdens in various ways.
4:08.580–4:12.278
On the other hand, Lawson says that while
4:12.278–4:16.520
customers aren't required to make a purchase,
4:16.940–4:20.497
doing so allows them to dedicate a portion of those earnings to the maintenance and
4:20.497–4:21.580
upkeep of the restrooms.
4:24.320–4:27.140
And in the midst of this, a new movement is emerging.
4:28.100–4:29.555
This is a case from Yokohama,
4:29.555–4:30.949
where the city is teaming up
4:30.949–4:33.980
with convenience stores to reduce the burden on both sides.
4:33.980–4:34.980
Yeah.
4:35.600–4:39.629
Since last May, they have been providing subsidies ranging from 78,
4:39.629–4:41.820
000 to 96,000 yen per store annually.
4:42.940–4:45.423
You might wonder why they're targeting these stores,
4:45.423–4:47.740
but the goal is to turn them into public restrooms.
4:50.000–4:52.100
This is because they are easy to access, and
4:52.100–4:54.900
the city wants to address the shortage of public toilets.
4:57.580–5:01.140
And as for why they focused on convenience stores, here is the reason.
5:01.140–5:05.940
Building new facilities can cost tens of millions of yen.
5:06.980–5:09.329
Given the location circumstances in Yokohama,
5:09.329–5:11.560
preparing a sufficient number of them would c
5:11.560–5:13.380
ost as much as building a whole house.
5:14.660–5:17.860
That is why they want to make effective use of existing restrooms.
5:18.380–5:18.660
Yeah.
5:19.640–5:21.854
So, we've looked at the issue of restrooms, but
5:21.854–5:24.067
let's wrap up by looking at the convenience sto
5:24.067–5:25.600
re services we take for granted.
5:26.800–5:27.240
Yes.
5:27.240–5:29.240
First, there are the trash cans.
5:29.520–5:31.180
We just assume they'll be there, right?
5:31.320–5:32.900
But these convenience store trash cans.
5:33.320–5:36.180
There is a trend now of moving them from outside to inside the stores.
5:36.420–5:39.520
That's because many people have been disposing of their household trash there.
5:39.700–5:42.065
Then there are ashtrays, which we see less of lately,
5:42.065–5:44.000
though their placement is up to each store.
5:44.260–5:46.580
Some stores have decided not to provide them at all,
5:46.580–5:49.440
out of consideration for passive smoking and the environment.
5:49.880–5:51.120
Then there are the parking lots.
5:51.480–5:53.340
People park there without using the store.
5:53.880–5:56.080
That causes a lot of trouble, doesn't it?
5:56.080–5:58.658
Especially with the trash cans, it's just so
5:58.658–6:00.260
common that they're there.
6:00.440–6:03.520
I had completely forgotten that this is actually provided as a service.
6:03.720–6:04.340
What do you think?
6:04.500–6:05.360
Yeah, indeed.
6:07.580–6:09.680
We shouldn't just take convenience for granted.
6:10.140–6:11.996
We need to be mindful that so much time and
6:11.996–6:14.180
effort from many different people goes into it.
6:14.440–6:16.680
And keep that in mind when we use convenience stores.
6:16.680–6:19.780
That's right.
6:19.960–6:21.440
Experts are saying the same thing.
6:21.620–6:24.640
In Japan, we've come to take it for granted that we'll be allowed to use them.
6:24.800–6:27.680
We need to consider the risk that they might stop letting people use them.
6:27.820–6:28.100
Yeah.
6:28.900–6:29.881
When you go abroad,
6:29.881–6:32.700
it's very rare for shops to let you use their restrooms.
6:33.040–6:35.760
So we have to be aware that Japan is special in that regard.
6:35.760–6:38.620
We should always make sure to say thank you.
6:38.800–6:39.140
Yes.

0:00.160–0:04.020
是的，今天我們想討論如何便利商店的廁所。
0:04.520–0:08.260
我相信大家都曾感激便利商店提供廁所，
0:08.560–0:08.760
對吧？
0:09.180–0:10.240
是的，我們有。
0:10.820–0:13.139
所以，當你使用便利商店的廁所時，
0:13.139–0:15.160
你會買些東西作為感謝的表示，
0:15.460–0:17.040
還是什麼都不買就使用？
0:18.260–0:19.640
Trill 幫我們調查了這個問題。
0:20.060–0:20.680
這裡是結果。
0:21.400–0:24.546
約有 70% 的人表示他們會購買，而
0:24.546–0:26.960
一定數量、近 30% 的人表示他們
0:26.960–0:27.400
不會。
0:27.400–0:30.740
但他們仍然回答說他們會使用廁所。
0:32.000–0:33.920
讓我們來看看各種不同的意見。
0:34.780–0:35.660
這裡是他們的回答。
0:36.480–0:39.360
首先，一位表示會購買的 40 多歲男士。
0:40.040–0:42.040
我覺得光是使用廁所就會感到內疚。
0:42.860–0:46.140
既然我使用了他們的設施，我總是至少會買個便宜的零食。
0:47.220–0:50.580
我也不希望店員看著我，覺得我只是來上廁所的。
0:51.800–0:53.620
這就是為什麼他們選擇購買。
0:54.700–0:57.100
另一方面，那些什麼都不買的人。
0:57.400–1:01.800
一位 20 多歲的女性表示，購買 100 日圓的東西可能會對
1:01.800–1:02.140
店員造成不便。
1:02.860–1:03.080
哦。
1:03.300–1:04.880
接著，一位 70 多歲的男士。
1:05.040–1:07.900
我認為這是便利商店提供的免費服務。
1:08.080–1:10.080
此外，還有一位 60 多歲的男士。
1:10.320–1:12.179
有人表示，他們在
1:12.179–1:13.760
借用時和離開商店時會說謝謝，
1:14.040–1:14.980
但不會購買任何東西。
1:15.740–1:18.320
嗯，觀點很多，但大家怎麼想呢？
1:18.320–1:21.246
我相信大家以前都用過便利商店的廁所，
1:21.246–1:22.500
但你們的心態是什麼？
1:22.840–1:24.220
還是會買東西，或者不買？
1:24.300–1:25.180
你們怎麼處理？
1:25.280–1:25.640
是的。
1:26.060–1:28.300
我有過不購買就借用廁所的經驗。
1:29.500–1:31.567
不過，在那些情況下，例如，
1:31.567–1:33.760
現在有些商店會貼出標示說，
1:34.060–1:35.320
請隨意使用。
1:35.560–1:38.169
但如果沒有標示，我會詢問店員：不好意思，
1:38.169–1:39.580
可以使用貴店的廁所嗎？
1:39.580–1:41.233
如果對方說沒問題，
1:41.233–1:44.540
我會努力在不購買任何東西的情況下使用。
1:45.100–1:46.660
嗯嗯，當你有小孩的時候。
1:49.720–1:51.436
對，當我的孩子還小的時候，
1:51.436–1:54.040
如果他們突然說要上廁所，我們有時會依賴
1:54.040–1:55.372
便利商店，但是
1:55.372–1:58.500
我覺得與其空手離開，不如買點東西
1:58.500–1:59.620
來表達我的感謝之意。
1:59.620–2:04.500
是啊，確實如此，對吧？
2:04.620–2:07.303
嗯，各位，我相信大家有不同的看法，
2:07.303–2:09.560
但經過今天的討論後，我真的設身處地
2:09.560–2:12.060
為便利商店的工作人員著想。
2:12.720–2:13.520
抱歉說得有點太嚴肅了。
2:13.680–2:16.240
如果我說得太認真，請隨時糾正我。
2:16.420–2:16.720
好的。
2:16.960–2:19.160
那麼，首先，讓我們來看看三個重點。
2:20.540–2:21.435
首先，
2:21.435–2:24.680
便利商店實際上是何時開始提供廁所服務的？
2:26.520–2:27.740
我們詢問了羅森（Lawson）。
2:27.740–2:32.940
原本，廁所嚴格來說是在後方供員工使用，所以
2:32.940–2:33.960
它們位於後方。
2:36.060–2:38.769
偶爾，如果客人詢問，他們會允許顧客使用，
2:38.769–2:40.040
但基本上，它們位於
2:40.040–2:40.380
後方。
2:41.300–2:42.877
然後，從1997年開始，
2:42.877–2:46.480
似乎出現了希望隨時使用廁所的聲音。
2:46.640–2:47.655
從那時候起，
2:47.655–2:51.080
引發了宣告廁所開放給公眾使用
2:51.080–2:52.760
並在店內安裝廁所的運動。
2:53.300–2:57.580
現在，我想詳細探討我們每天使用的便利商店廁所
2:57.580–2:58.620
的實際使用情況。
2:59.340–3:00.100
這裡有資料。
3:00.500–3:04.094
當我們調查這些便利商店廁所的實際使用情況時，
3:04.094–3:04.860
嗯，全國大約有
3:04.860–3:06.900
14,000家門市。
3:07.660–3:10.032
截至去年11月的每日廁所使用人數，
3:10.032–3:12.140
據報導約為100萬人次。
3:12.600–3:12.820
哦。
3:13.240–3:15.040
所以，我想請大家思考這個問題。
3:15.880–3:18.000
每年消耗的衛生紙數量。
3:18.660–3:19.720
數量相當可觀。
3:19.840–3:20.940
很多，對吧？
3:21.000–3:22.400
很驚人，對吧？
3:22.400–3:24.700
一言以蔽之，你可能無法想像。
3:25.280–3:26.440
我來告訴你答案。
3:26.760–3:27.140
就是這個。
3:28.180–3:29.920
大約是1千萬捲。
3:30.640–3:32.900
即使是1千捲也會讓人驚訝。
3:33.400–3:35.380
但這裡大約是1千萬捲。
3:35.900–3:38.100
所以，我們的節目進行了調查。
3:38.200–3:40.600
假設你購買8捲衛生紙。
3:41.000–3:43.080
假設價格大約是500日圓。
3:43.080–3:47.540
簡單計算下來，總計為6億4千萬日圓。
3:48.340–3:50.920
自然，這項成本由店家承擔。
3:52.360–3:53.520
我們必須意識到這一點。
3:54.100–3:55.863
此外，因為是洗手間，
3:55.863–3:58.300
除了衛生紙之外，還有水費、
3:58.600–4:00.620
電費、清潔和檢查等負擔。
4:00.940–4:01.700
誰來承擔這些呢？
4:01.980–4:03.580
是店員們，對吧？
4:05.100–4:08.580
所以，我想請大家記住，各方面都存在負擔。
4:08.580–4:12.278
另一方面，羅森表示，雖然
4:12.278–4:16.520
顧客不需要進行購買，
4:16.940–4:20.497
但這樣做可以將部分收益用於洗手間的維護和
4:20.497–4:21.580
保養。
4:24.320–4:27.140
與此同時，一股新潮流正在興起。
4:28.100–4:29.555
這是橫濱的案例，
4:29.555–4:30.949
該市正與
4:30.949–4:33.980
便利商店合作，以減輕雙方的負擔。
4:33.980–4:34.980
是的。
4:35.600–4:39.629
自去年五月以來，他們每年為每家店提供78,
4:39.629–4:41.820
000至96,000日圓的補貼。
4:42.940–4:45.423
你可能會好奇為什麼鎖定這些店鋪，
4:45.423–4:47.740
但目標是將它們轉變為公共洗手間。
4:50.000–4:52.100
這是因為它們容易進入，且
4:52.100–4:54.900
市政府希望解決公共廁所不足的問題。
4:57.580–5:01.140
至於為什麼鎖定便利商店，原因如下。
5:01.140–5:05.940
建造新設施可能需要數千萬日圓。
5:06.980–5:09.329
考慮到橫濱的地理位置狀況，
5:09.329–5:11.560
準備足夠數量的公廁，
5:11.560–5:13.380
花費將高達建造一整棟房屋的費用。
5:14.660–5:17.860
這就是為什麼他們希望有效利用現有的洗手間。
5:18.380–5:18.660
沒錯。
5:19.640–5:21.854
我們已經討論過洗手間的問題，
5:21.854–5:24.067
最後讓我們來看看那些我們視為理所當然的便利商店服務。
5:24.067–5:25.600
是的。
5:26.800–5:27.240
首先是垃圾桶。
5:27.240–5:29.240
我們只是假設它們會在那裡，對吧？
5:29.520–5:31.180
但是這些便利商店的垃圾桶，
5:31.320–5:32.900
現在有種趨勢是將它們從店外移到店內。
5:33.320–5:36.180
這是因為許多人將家庭垃圾丟在那裡。
5:36.420–5:39.520
接下來是菸灰缸，雖然最近較少見，
5:39.700–5:42.065
不過是否設置由各家商店自行決定。
5:42.065–5:44.000
有些商店決定完全不提供，
5:44.260–5:46.580
出於對二手菸和環境的考量。
5:46.580–5:49.440
接下來是停車場。
5:49.880–5:51.120
人們即使不在商店消費也會停車，
5:51.480–5:53.340
這造成了很多麻煩，對吧？
5:53.880–5:56.080
特別是垃圾桶，
5:56.080–5:58.658
它們在那裡已經太普遍了。
5:58.658–6:00.260
我完全忘記了這其實是提供的一項服務。
6:00.440–6:03.520
你怎麼看？
6:03.720–6:04.340
是的，確實如此。
6:04.500–6:05.360
我們不應該將便利視為理所當然。
6:07.580–6:09.680
我們需要意識到，
6:10.140–6:11.996
背後投入了許多不同人的時間和精力。
6:11.996–6:14.180
在使用便利商店時要記住這一點。
6:14.440–6:16.680
沒錯。
6:16.680–6:19.780
專家們也說了同樣的話。
6:19.960–6:21.440
在日本，我們已經習慣於可以使用它們。
6:21.620–6:24.640
我們需要考慮它們可能不再允許人們使用的風險。
6:24.800–6:27.680
是的。
6:27.820–6:28.100
當你出國時，
6:28.900–6:29.881
商店允許你使用洗手間的情況非常罕見。
6:29.881–6:32.700
所以我們必須意識到日本在這方面是特殊的。
6:33.040–6:35.760
我們應該始終記得說謝謝。
6:35.760–6:38.620
是的。
6:38.800–6:39.140
沒錯。

0:00.160–0:04.020
Yes, today we'd like to discuss how to use convenience store restrooms.
是的，今天我們想討論如何便利商店的廁所。
0:04.520–0:08.260
I'm sure you've all been grateful that a convenience store had a restroom available,
我相信大家都曾感激便利商店提供廁所，
0:08.560–0:08.760
right?
對吧？
0:09.180–0:10.240
Yes, we have.
是的，我們有。
0:10.820–0:13.139
So, when you use a convenience store restroom,
所以，當你使用便利商店的廁所時，
0:13.139–0:15.160
do you buy something as a token of thanks,
你會買些東西作為感謝的表示，
0:15.460–0:17.040
or do you use it without buying anything?
還是什麼都不買就使用？
0:18.260–0:19.640
Trill looked into this for us.
Trill 幫我們調查了這個問題。
0:20.060–0:20.680
Here it is.
這裡是結果。
0:21.400–0:24.546
About 70% of people said they make a purchase, while
約有 70% 的人表示他們會購買，而
0:24.546–0:26.960
a certain number, nearly 30%, said they
一定數量、近 30% 的人表示他們
0:26.960–0:27.400
do not.
不會。
0:27.400–0:30.740
But they still answered that they use the restroom.
但他們仍然回答說他們會使用廁所。
0:32.000–0:33.920
Let's take a look at the various opinions.
讓我們來看看各種不同的意見。
0:34.780–0:35.660
Here they are.
這裡是他們的回答。
0:36.480–0:39.360
First, someone in their 40s who said they make a purchase.
首先，一位表示會購買的 40 多歲男士。
0:40.040–0:42.040
I would feel guilty just using the restroom.
我覺得光是使用廁所就會感到內疚。
0:42.860–0:46.140
Since I'm using their facilities, I always buy at least a cheap snack.
既然我使用了他們的設施，我總是至少會買個便宜的零食。
0:47.220–0:50.580
And I don't want the staff looking at me like I'm just there to use the toilet.
我也不希望店員看著我，覺得我只是來上廁所的。
0:51.800–0:53.620
That's why they chose to make a purchase.
這就是為什麼他們選擇購買。
0:54.700–0:57.100
On the other hand, those who don't buy anything.
另一方面，那些什麼都不買的人。
0:57.400–1:01.800
A woman in her 20s said a 100 yen purchase might actually be an inconvenience for the
一位 20 多歲的女性表示，購買 100 日圓的東西可能會對
1:01.800–1:02.140
staff.
店員造成不便。
1:02.860–1:03.080
Oh.
哦。
1:03.300–1:04.880
Then, a man in his 70s.
接著，一位 70 多歲的男士。
1:05.040–1:07.900
I consider it a free service provided by the convenience store.
我認為這是便利商店提供的免費服務。
1:08.080–1:10.080
And furthermore, a man in his 60s.
此外，還有一位 60 多歲的男士。
1:10.320–1:12.179
There was an opinion that they say thank you when
有人表示，他們在
1:12.179–1:13.760
borrowing it and when leaving the store,
借用時和離開商店時會說謝謝，
1:14.040–1:14.980
but don't buy anything.
但不會購買任何東西。
1:15.740–1:18.320
Well, there are many views, but what about you all?
嗯，觀點很多，但大家怎麼想呢？
1:18.320–1:21.246
I'm sure you've used a convenience store restroom before,
我相信大家以前都用過便利商店的廁所，
1:21.246–1:22.500
but what is your mindset?
但你們的心態是什麼？
1:22.840–1:24.220
Or do you buy something or not?
還是會買東西，或者不買？
1:24.300–1:25.180
How do you handle it?
你們怎麼處理？
1:25.280–1:25.640
Yes.
是的。
1:26.060–1:28.300
I have borrowed a restroom without making a purchase.
我有過不購買就借用廁所的經驗。
1:29.500–1:31.567
However, in those cases, for instance,
不過，在那些情況下，例如，
1:31.567–1:33.760
some stores these days have signs saying,
現在有些商店會貼出標示說，
1:34.060–1:35.320
please feel free to use it.
請隨意使用。
1:35.560–1:38.169
But if they don't, I ask the staff, excuse me,
但如果沒有標示，我會詢問店員：不好意思，
1:38.169–1:39.580
may I use your restroom?
可以使用貴店的廁所嗎？
1:39.580–1:41.233
And if they say it's fine,
如果對方說沒問題，
1:41.233–1:44.540
I make an effort to use it without buying anything.
我會努力在不購買任何東西的情況下使用。
1:45.100–1:46.660
Um hum, when you're with your child.
嗯嗯，當你有小孩的時候。
1:49.720–1:51.436
Right, when my kids were little and
對，當我的孩子還小的時候，
1:51.436–1:54.040
suddenly said they had to go, we would sometimes rely
如果他們突然說要上廁所，我們有時會依賴
1:54.040–1:55.372
on a convenience store, but
便利商店，但是
1:55.372–1:58.500
I feel that rather than leaving empty-handed, I'd buy something
我覺得與其空手離開，不如買點東西
1:58.500–1:59.620
to express my gratitude.
來表達我的感謝之意。
1:59.620–2:04.500
Yeah, that's true, isn't it?
是啊，確實如此，對吧？
2:04.620–2:07.303
Well, everyone, I'm sure you have various opinions,
嗯，各位，我相信大家有不同的看法，
2:07.303–2:09.560
but after our meeting today, I've really put
但經過今天的討論後，我真的設身處地
2:09.560–2:12.060
myself in the shoes of those who work at convenience stores.
為便利商店的工作人員著想。
2:12.720–2:13.520
Sorry about that.
抱歉說得有點太嚴肅了。
2:13.680–2:16.240
If I start sounding too earnest, please correct me.
如果我說得太認真，請隨時糾正我。
2:16.420–2:16.720
Yes.
好的。
2:16.960–2:19.160
So, first, let's look at three points.
那麼，首先，讓我們來看看三個重點。
2:20.540–2:21.435
To start with, when
首先，
2:21.435–2:24.680
did convenience stores actually begin offering restroom services?
便利商店實際上是何時開始提供廁所服務的？
2:26.520–2:27.740
We asked Lawson.
我們詢問了羅森（Lawson）。
2:27.740–2:32.940
Originally, the restrooms were strictly in the backyard for employees to use, so they
原本，廁所嚴格來說是在後方供員工使用，所以
2:32.940–2:33.960
were located in the back.
它們位於後方。
2:36.060–2:38.769
Occasionally, they would let customers use them if asked,
偶爾，如果客人詢問，他們會允許顧客使用，
2:38.769–2:40.040
but basically, they were in
但基本上，它們位於
2:40.040–2:40.380
the back.
後方。
2:41.300–2:42.877
Then, from 1997 onwards,
然後，從1997年開始，
2:42.877–2:46.480
it seems there were voices wanting to use them at any time.
似乎出現了希望隨時使用廁所的聲音。
2:46.640–2:47.655
From that point on,
從那時候起，
2:47.655–2:51.080
it led to a movement of declaring restrooms open to the public and
引發了宣告廁所開放給公眾使用
2:51.080–2:52.760
installing them inside the stores.
並在店內安裝廁所的運動。
2:53.300–2:57.580
Now, I would like to look in detail at the actual usage of the convenience store restrooms
現在，我想詳細探討我們每天使用的便利商店廁所
2:57.580–2:58.620
we use every day.
的實際使用情況。
2:59.340–3:00.100
Here it is.
這裡有資料。
3:00.500–3:04.094
When we look into the actual usage of these convenience store restrooms,
當我們調查這些便利商店廁所的實際使用情況時，
3:04.094–3:04.860
well, there are
嗯，全國大約有
3:04.860–3:06.900
about 14,000 stores nationwide.
14,000家門市。
3:07.660–3:10.032
Daily restroom usage, as of last November,
截至去年11月的每日廁所使用人數，
3:10.032–3:12.140
is reportedly about 1 million people.
據報導約為100萬人次。
3:12.600–3:12.820
Oh.
哦。
3:13.240–3:15.040
So, I want you to think about this.
所以，我想請大家思考這個問題。
3:15.880–3:18.000
The amount of toilet paper consumed annually.
每年消耗的衛生紙數量。
3:18.660–3:19.720
It's quite a lot.
數量相當可觀。
3:19.840–3:20.940
It's a lot, isn't it?
很多，對吧？
3:21.000–3:22.400
It's amazing, isn't it?
很驚人，對吧？
3:22.400–3:24.700
In a word, you might not be able to fathom it.
一言以蔽之，你可能無法想像。
3:25.280–3:26.440
I'll show you the answer.
我來告訴你答案。
3:26.760–3:27.140
This.
就是這個。
3:28.180–3:29.920
It's about 10 million rolls.
大約是1千萬捲。
3:30.640–3:32.900
Even 1,000 rolls would be surprising.
即使是1千捲也會讓人驚訝。
3:33.400–3:35.380
But this is about 10 million rolls.
但這裡大約是1千萬捲。
3:35.900–3:38.100
So, our program looked into it.
所以，我們的節目進行了調查。
3:38.200–3:40.600
Let's assume you buy 8 rolls of toilet paper.
假設你購買8捲衛生紙。
3:41.000–3:43.080
Let's say it costs about 500 yen.
假設價格大約是500日圓。
3:43.080–3:47.540
By simple calculation, that comes to 640 million yen.
簡單計算下來，總計為6億4千萬日圓。
3:48.340–3:50.920
Naturally, this cost falls on the store's side.
自然，這項成本由店家承擔。
3:52.360–3:53.520
We must be aware of that.
我們必須意識到這一點。
3:54.100–3:55.863
And furthermore, since it's a restroom,
此外，因為是洗手間，
3:55.863–3:58.300
there are burdens other than toilet paper, water bills,
除了衛生紙之外，還有水費、
3:58.600–4:00.620
electricity bills, cleaning, and inspections.
電費、清潔和檢查等負擔。
4:00.940–4:01.700
Who does all this?
誰來承擔這些呢？
4:01.980–4:03.580
It's the staff members, isn't it?
是店員們，對吧？
4:05.100–4:08.580
So, I want you to keep in mind that there are burdens in various ways.
所以，我想請大家記住，各方面都存在負擔。
4:08.580–4:12.278
On the other hand, Lawson says that while
另一方面，羅森表示，雖然
4:12.278–4:16.520
customers aren't required to make a purchase,
顧客不需要進行購買，
4:16.940–4:20.497
doing so allows them to dedicate a portion of those earnings to the maintenance and
但這樣做可以將部分收益用於洗手間的維護和
4:20.497–4:21.580
upkeep of the restrooms.
保養。
4:24.320–4:27.140
And in the midst of this, a new movement is emerging.
與此同時，一股新潮流正在興起。
4:28.100–4:29.555
This is a case from Yokohama,
這是橫濱的案例，
4:29.555–4:30.949
where the city is teaming up
該市正與
4:30.949–4:33.980
with convenience stores to reduce the burden on both sides.
便利商店合作，以減輕雙方的負擔。
4:33.980–4:34.980
Yeah.
是的。
4:35.600–4:39.629
Since last May, they have been providing subsidies ranging from 78,
自去年五月以來，他們每年為每家店提供78,
4:39.629–4:41.820
000 to 96,000 yen per store annually.
000至96,000日圓的補貼。
4:42.940–4:45.423
You might wonder why they're targeting these stores,
你可能會好奇為什麼鎖定這些店鋪，
4:45.423–4:47.740
but the goal is to turn them into public restrooms.
但目標是將它們轉變為公共洗手間。
4:50.000–4:52.100
This is because they are easy to access, and
這是因為它們容易進入，且
4:52.100–4:54.900
the city wants to address the shortage of public toilets.
市政府希望解決公共廁所不足的問題。
4:57.580–5:01.140
And as for why they focused on convenience stores, here is the reason.
至於為什麼鎖定便利商店，原因如下。
5:01.140–5:05.940
Building new facilities can cost tens of millions of yen.
建造新設施可能需要數千萬日圓。
5:06.980–5:09.329
Given the location circumstances in Yokohama,
考慮到橫濱的地理位置狀況，
5:09.329–5:11.560
preparing a sufficient number of them would c
準備足夠數量的公廁，
5:11.560–5:13.380
ost as much as building a whole house.
花費將高達建造一整棟房屋的費用。
5:14.660–5:17.860
That is why they want to make effective use of existing restrooms.
這就是為什麼他們希望有效利用現有的洗手間。
5:18.380–5:18.660
Yeah.
沒錯。
5:19.640–5:21.854
So, we've looked at the issue of restrooms, but
我們已經討論過洗手間的問題，
5:21.854–5:24.067
let's wrap up by looking at the convenience sto
最後讓我們來看看那些我們視為理所當然的便利商店服務。
5:24.067–5:25.600
re services we take for granted.
是的。
5:26.800–5:27.240
Yes.
首先是垃圾桶。
5:27.240–5:29.240
First, there are the trash cans.
我們只是假設它們會在那裡，對吧？
5:29.520–5:31.180
We just assume they'll be there, right?
但是這些便利商店的垃圾桶，
5:31.320–5:32.900
But these convenience store trash cans.
現在有種趨勢是將它們從店外移到店內。
5:33.320–5:36.180
There is a trend now of moving them from outside to inside the stores.
這是因為許多人將家庭垃圾丟在那裡。
5:36.420–5:39.520
That's because many people have been disposing of their household trash there.
接下來是菸灰缸，雖然最近較少見，
5:39.700–5:42.065
Then there are ashtrays, which we see less of lately,
不過是否設置由各家商店自行決定。
5:42.065–5:44.000
though their placement is up to each store.
有些商店決定完全不提供，
5:44.260–5:46.580
Some stores have decided not to provide them at all,
出於對二手菸和環境的考量。
5:46.580–5:49.440
out of consideration for passive smoking and the environment.
接下來是停車場。
5:49.880–5:51.120
Then there are the parking lots.
人們即使不在商店消費也會停車，
5:51.480–5:53.340
People park there without using the store.
這造成了很多麻煩，對吧？
5:53.880–5:56.080
That causes a lot of trouble, doesn't it?
特別是垃圾桶，
5:56.080–5:58.658
Especially with the trash cans, it's just so
它們在那裡已經太普遍了。
5:58.658–6:00.260
common that they're there.
我完全忘記了這其實是提供的一項服務。
6:00.440–6:03.520
I had completely forgotten that this is actually provided as a service.
你怎麼看？
6:03.720–6:04.340
What do you think?
是的，確實如此。
6:04.500–6:05.360
Yeah, indeed.
我們不應該將便利視為理所當然。
6:07.580–6:09.680
We shouldn't just take convenience for granted.
我們需要意識到，
6:10.140–6:11.996
We need to be mindful that so much time and
背後投入了許多不同人的時間和精力。
6:11.996–6:14.180
effort from many different people goes into it.
在使用便利商店時要記住這一點。
6:14.440–6:16.680
And keep that in mind when we use convenience stores.
沒錯。
6:16.680–6:19.780
That's right.
專家們也說了同樣的話。
6:19.960–6:21.440
Experts are saying the same thing.
在日本，我們已經習慣於可以使用它們。
6:21.620–6:24.640
In Japan, we've come to take it for granted that we'll be allowed to use them.
我們需要考慮它們可能不再允許人們使用的風險。
6:24.800–6:27.680
We need to consider the risk that they might stop letting people use them.
是的。
6:27.820–6:28.100
Yeah.
當你出國時，
6:28.900–6:29.881
When you go abroad,
商店允許你使用洗手間的情況非常罕見。
6:29.881–6:32.700
it's very rare for shops to let you use their restrooms.
所以我們必須意識到日本在這方面是特殊的。
6:33.040–6:35.760
So we have to be aware that Japan is special in that regard.
我們應該始終記得說謝謝。
6:35.760–6:38.620
We should always make sure to say thank you.
是的。
6:38.800–6:39.140
Yes.
沒錯。

影片筆記：コンビニトイレ借りたら買い物する？しない？1日約100万人の利用で負担…“無料サービス”にも限界【Nスタ解説】｜TBS NEWS DIG

一句話總結

日本便利商店廁所雖為免費服務，但每日約有100萬人使用，產生龐大的衛生紙與運營成本；儘管約70%顧客會購買商品以表感謝，仍有近30%不購買直接使用，導致店員負擔加重，部分地方政府已開始提供補助以鼓勵開放廁所，節目呼籲大眾應意識到這些服務的隱形成本並保持感謝之心。

核心重點

使用行為調查：約70%的顧客會購買商品，但仍有近30%的顧客不購買商品直接使用廁所。
龐大的運營成本：以Lawson為例，全國約14,000家店鋪，每日使用人數約100萬人，每年消耗約1,000萬捲衛生紙，僅衛生紙價值約6.4億日圓，此外還包含水電、清潔與檢查等由店員承擔的隱形成本。
歷史演變：便利商店廁所從早期僅供員工使用，於1997年起因公眾呼聲開始移至店內並對公眾開放。
政府介入與補助：為解決公共廁所不足及新建設施成本高昂的問題，橫濱市自去年5月起，對提供廁所的便利商店提供每年78,000至96,000日圓的補助。
其他服務趨勢：垃圾桶從店外移至店內（因民眾丟棄家庭垃圾）、香菸灰燼處數量減少（基於被動吸煙與環境考量）、停車場存在未消費僅停車的情況，這些服務均非理所當然，應對店員付出保持感謝。

詳細大綱

A. 顧客購買行為調查與觀點

調查數據：
約 70% 的顧客會購買商品。
近 30% 的顧客不購買商品，但仍使用廁所。
顧客觀點訪談：
購買方（40多歲男性）：
覺得只使用廁所會感到內疚。
為了避免店員投來「只是來上廁所」的目光，至少會購買便宜零食。
不購買方：
20多歲女性：認為購買 100 日圓的商品反而可能增加店員負擔。
70多歲男性：認為這是便利商店提供的免費服務。
60多歲男性：認為進出時說聲謝謝即可，無需購買。
主持人經驗分享：
過去曾不購買直接使用，但若店內有「歡迎使用」標示則直接使用；若無標示，會詢問店員後使用。
帶小孩時，為了表達感謝，傾向購買商品而非空手離開。

B. 便利商店廁所的歷史與運營成本

歷史演變：
早期：廁所位於後方，僅供員工使用，偶爾應顧客要求開放。
1997年起：出現隨時使用的呼聲，開始推動將廁所移至店內並對公眾開放。
使用規模與成本（以 Lawson 為例）：
全國店數：約 14,000 家。
每日使用人數：去年 11 月統計約 100 萬人。
衛生紙消耗量：
每年約消耗 1,000 萬捲。
假設購買 8 捲售價 500 日圓，總價值約 6.4 億日圓。
其他隱形成本：水費、電費、清潔、檢查等，均由店員承擔。
Lawson 立場：雖不強制購買，但購買金額可用於廁所的維護與保養。

C. 地方政府介入與新趨勢

橫濱市案例：
目的：將便利商店廁所轉為公共廁所，解決公共廁所短缺問題。
原因：新建設施成本高昂（數千萬日圓），利用現有設施更有效率。
補助措施：自去年 5 月起，每年對每家店提供 78,000 至 96,000 日圓的補助。

D. 便利商店其他被視為理所當然的服務

垃圾桶：
趨勢是從店外移至店內。
原因：許多人將家庭垃圾丟棄在此。
香菸灰燼處：
數量減少，部分商店基於被動吸煙與環境考量，決定不提供。
停車場：
存在未消費僅停車的情況，造成困擾。
結論：
不應將便利商店的服務視為理所當然。
需意識到背後投入的時間與人力。
與國外相比，日本便利商店允許使用廁所較為特殊，應常懷感謝之心，並意識到未來可能停止開放的風險。

工具 / 模型 / 名詞整理

Lawson：日本便利商店品牌，節目中作為數據引用的案例。
橫濱市：日本地方政府，提供補助以鼓勵便利商店開放廁所。
Nスタ：節目名稱（Nスタ解説）。
TBS NEWS DIG：新聞來源平台。

操作流程整理

確認廁所開放狀態：顧客進入便利商店前，觀察是否有「歡迎使用」標示，或詢問店員是否開放廁所。
評估購買需求：

若無標示或帶小孩，建議購買商品以表達感謝。
若認為購買低價商品（如100日圓）會增加店員負擔，可選擇不購買，但需意識到這屬於免費服務。

使用廁所：使用完畢後，可對店員說聲謝謝。
意識成本：理解便利商店廁所、垃圾桶、香菸灰燼處及停車場等服務背後涉及的人力與金錢成本，非理所當然。

值得注意的限制或風險

運營成本負擔：便利商店需承擔衛生紙、水電、清潔與檢查等龐大成本，目前多由店員自行消化。
服務可能終止：由於成本負擔與顧客不購買的比例，未來便利商店可能停止開放廁所服務。
公共設施依賴風險：地方政府依賴便利商店廁所作為公共設施，若便利商店因成本問題關閉廁所，將影響公共廁所供給。
社會觀感壓力：不購買直接使用廁所的顧客，可能面臨店員或其他顧客的側目，產生心理負擔。

逐字稿辨識疑點

Trill：逐字稿中提到「Trill looked into this for us」，疑為節目名稱、製作單位名稱或聽寫錯誤，需查證。
100 yen：逐字稿中提及「100 yen purchase」，若為日本情境，通常寫作「100日元」或「100 yen」，此處保留原文寫法。
640 million yen：逐字稿計算邏輯為「8 rolls * 500 yen = 4,000 yen」，隨後直接跳至「640 million yen」，中間缺乏明確的乘數說明（如總消耗量與單價的關聯），此處數據呈現方式在逐字稿中顯得突兀，保留原文記錄。

可延伸追問

除了橫濱市，日本其他地方政府是否有類似的補助政策？
便利商店在計算廁所維護成本時，除了衛生紙，還有哪些具體的隱形成本項目？
隨著人口結構變化（如少子高齡化），便利商店廁所的開放政策未來會如何調整？
國外便利商店對於廁所開放的規範與日本有何不同？

生字列表

生字	讀音	類型	中文
token of thanks	トークン・オブ・サンクス	名詞句	感謝的表示
guilty	ギルティ	形容動詞	內疚的，有罪感的
facilities	ファシリティーズ	名詞	設施
empty-handed	エンプティ・ハンドド	形容詞	空手的，一無所獲的
gratitude	グラティチュード	名詞	感謝，感激
earnings	アーニングス	名詞	收益，收入
maintenance	メンテナンス	名詞	維護，保養
upkeep	アップキープ	名詞	保養，維持
burden	バーデン	名詞	負擔，重擔
subsidies	サブシディーズ	名詞	補貼，補助金
shortage	ショートネージ	名詞	不足，短缺
circumstances	サーカムスタンシズ	名詞	狀況，環境
take for granted	テイク・フォー・グラント	動詞片語	視為理所當然
mindful	マインドフル	形容詞	留心的，注意的
effort	エフォート	名詞	努力，精力
risk	リスク	名詞	風險，危險
rare	レア	形容詞	罕見的，稀有的

生字解說

token of thanks トークン・オブ・サンクス

名詞句 · N2

意思：感謝的表示

解說：指為了表達感謝而做出的舉動或贈送的禮物。在便利商店情境中，指購買商品作為使用廁所的謝禮。

影片原句
do you buy something as a token of thanks
你會買些東西作為感謝的表示，

延伸例句
彼は訪問のtoken of thanksとして花束を持ってきた。
他作為拜訪的感謝表示，帶了一束花來。

guilty ギルティ

形容動詞 · N2

意思：內疚的，有罪感的

解說：形容因做了某事而感到良心不安或愧疚的心情。

影片原句
I would feel guilty just using the restroom.
我覺得光是使用廁所就會感到內疚。

延伸例句
お金を借りて返さないのは、guiltyな気持ちになる。
借錢不還會讓人感到內疚。

facilities ファシリティーズ

名詞 · N2

意思：設施

解說：指為了特定目的而設置的設備或場所，如廁所、洗手台等。

影片原句
Since I'm using their facilities, I always buy at least a cheap snack.
既然我使用了他們的設施，我總是至少會買個便宜的零食。

延伸例句
このホテルは最新のfacilitiesを備えている。
這家酒店配備了最新的設施。

empty-handed エンプティ・ハンドド

形容詞 · N2

意思：空手的，一無所獲的

解說：指沒有帶任何東西或沒有達成任何成果。

影片原句
I feel that rather than leaving empty-handed, I'd buy something
我覺得與其空手離開，不如買點東西

延伸例句
彼は空手では帰らないと決意した。
他決定不空手回去。

gratitude グラティチュード

名詞 · N2

意思：感謝，感激

解說：對他人的幫助或恩惠表示感謝的心情。

影片原句
to express my gratitude.
來表達我的感謝之意。

延伸例句
彼の援助に対するgratitudeを述べた。
表達了對他的援助的感謝。

earnings アーニングス

名詞 · N2

意思：收益，收入

解說：指通過工作、銷售等獲得的金錢。

影片原句
doing so allows them to dedicate a portion of those earnings to the maintenance and
但這樣做可以將部分收益用於洗手間的維護和

延伸例句
彼女の月間のearningsは増加した。
她每月的收入增加了。

maintenance メンテナンス

名詞 · N2

意思：維護，保養

解說：指保持事物良好狀態所需的修理、清潔等工作。

影片原句
dedicate a portion of those earnings to the maintenance and
將部分收益用於洗手間的維護和

延伸例句
建物のmaintenanceには費用がかかる。
建築物的維護需要費用。

upkeep アップキープ

名詞 · N2

意思：保養，維持

解說：指維持某種狀態或設施正常運作所需的開支或工作。

影片原句
maintenance and upkeep of the restrooms.
洗手間的維護和保養。

延伸例句
庭のupkeepは時間がかかる。
花園的保養很花時間。

burden バーデン

名詞 · N2

意思：負擔，重擔

解說：指沉重的責任、費用或壓力。

影片原句
reduce the burden on both sides.
以減輕雙方的負擔。

延伸例句
税金は国民のburdenである。
稅金是國民的負擔。

subsidies サブシディーズ

名詞 · N2

意思：補貼，補助金

解說：政府或機構為了支持某項事業而提供的資金援助。

影片原句
they have been providing subsidies ranging from 78,000 to 96,000 yen per store annually.
他們每年為每家店提供78,000至96,000日圓的補貼。

延伸例句
農家は政府のsubsidiesに依存している。
農民依賴政府的補貼。

shortage ショートネージ

名詞 · N2

意思：不足，短缺

解說：指數量不夠或資源缺乏的狀態。

影片原句
the city wants to address the shortage of public toilets.
市政府希望解決公共廁所不足的問題。

延伸例句
水不足は深刻な問題だ。
缺水是嚴重的問題。

circumstances サーカムスタンシズ

名詞 · N2

意思：狀況，環境

解說：指周圍的情況、條件或背景。

影片原句
Given the location circumstances in Yokohama,
考慮到橫濱的地理位置狀況，

延伸例句
経済的circumstancesが悪化した。
經濟狀況惡化了。

take for granted テイク・フォー・グラント

動詞片語 · N2

意思：視為理所當然

解說：指認為某事是必然的、不會改變的，因而沒有特別感謝或注意。

影片原句
services we take for granted.
我們視為理所當然的便利商店服務。

延伸例句
空気はtake for grantedされがちだ。
空氣常被視為理所當然。

mindful マインドフル

形容詞 · N2

意思：留心的，注意的

解說：指對某事保持意識或注意的狀態。

影片原句
We need to be mindful that so much time and
我們需要意識到，

延伸例句
彼は健康にmindfulな生活を送っている。
他過著留心健康的生活。

effort エフォート

名詞 · N2

意思：努力，精力

解說：指為了達成目標而付出的力氣或嘗試。

影片原句
effort from many different people goes into it.
背後投入了許多不同人的時間和精力。

延伸例句
成功には多大なeffortが必要だ。
成功需要巨大的努力。

risk リスク

名詞 · N2

意思：風險，危險

解說：指可能發生壞事或損失的可能性。

影片原句
We need to consider the risk that they might stop letting people use them.
我們需要考慮它們可能不再允許人們使用的風險。

延伸例句
投資にはriskが伴う。
投資伴隨風險。

rare レア

形容詞 · N2

意思：罕見的，稀有的

解說：指很少發生或很少見的情況。

影片原句
it's very rare for shops to let you use their restrooms.
商店允許你使用洗手間的情況非常罕見。

延伸例句
雪はrareな現象だ。
雪是罕見的現象。

句型解說（含實例）

as a token of thanks

意思：作為感謝的表示

接續：as a + [名詞] + of + [名詞]

解說：用於說明做某事的目的或理由，特別是用於表達感謝、敬意或紀念等場合。

影片原句
do you buy something as a token of thanks
你會買些東西作為感謝的表示，

實例

彼は挨拶として、小さな贈り物を渡した。
他作為問候，遞上了一份小禮物。
彼女は謝罪の意味で、手紙を書いた。
她為了表示歉意，寫了一封信。

rather than

意思：與其...不如...

接續：rather than + [動詞原形/名詞] + , + [動詞原形/名詞]

解說：表示選擇後者而非前者，強調後者的優先性。

影片原句
I feel that rather than leaving empty-handed, I'd buy something
我覺得與其空手離開，不如買點東西

實例

Rather than waiting, let's go now.
與其等待，我們現在就走。
Rather than money, I value time.
比起金錢，我更重視時間。

put oneself in the shoes of

意思：設身處地為...著想

接續：put + [反身代名詞] + in the shoes of + [人]

解說：比喻站在對方的立場思考，理解對方的感受或處境。

影片原句
I've really put myself in the shoes of those who work at convenience stores.
我真的設身處地為便利商店的工作人員著想。

實例

You should put yourself in the shoes of the customer.
你應該設身處地為顧客著想。
It's hard to put yourself in the shoes of a child.
很難設身處地為孩子著想。

take for granted

意思：視為理所當然

接續：take + [名詞] + for granted

解說：指認為某事是必然的、不會改變的，因而沒有特別感謝或注意。

影片原句
services we take for granted.
我們視為理所當然的便利商店服務。

實例

Don't take your health for granted.
不要將你的健康視為理所當然。
We take clean water for granted.
我們將乾淨的水視為理所當然。

be mindful that

意思：要意識到...，留心...

接續：be mindful + that + [句子]

解說：提醒對方要注意某事，保持意識或警惕。

影片原句
We need to be mindful that so much time and
我們需要意識到，

實例

Be mindful that the deadline is tomorrow.
要意識到明天是截止日期。
Be mindful of your words.
要留心你的話語。

address the shortage

意思：解決...不足的問題

接續：address + [問題/狀況] + , + [名詞]

解說：指處理、解決或應對某個問題或狀況。

影片原句
the city wants to address the shortage of public toilets.
市政府希望解決公共廁所不足的問題。

實例

The government is addressing the unemployment issue.
政府正在解決失業問題。
We need to address the climate change.
我們需要應對氣候變化。

make effective use of

意思：有效利用

接續：make + [形容詞] + use of + [名詞]

解說：指以高效、合理的方式使用某物或資源。

影片原句
That is why they want to make effective use of existing restrooms.
這就是為什麼他們希望有效利用現有的洗手間。

實例

We should make effective use of our time.
我們應該有效利用我們的時間。
The company makes effective use of data.
公司有效利用數據。